Today’s work environment is perhaps one of the most challenging we’ve experienced as leaders. Change is rampant, charges of unfair treatment are abundant, and an umbrella of uncertainty about our…

I once spent an entire week believing that my manager was irritated with me because of something she said. She wasn’t. If I’d understood more about her communication style, I would have had a much…

Employees are often promoted to management because they have the technical skills to be successful in their position. Subsequently, they are not given the tools to be effective in their new role.…